How long does it take to complete the verification process?

Last Updated: Aug 16, 2018 10:37AM HKT

Verification requests are processed from Monday to Friday in standard Hong Kong business hours.

For personal account verification, the process may take up to 5 business days to complete. However, when there are unexpected high volume of registrations, it could take up to 10 to 14 business days.

For company account verification, it usually takes up to 14 days to complete. The process takes place after the proper documents have been submitted and the payment has been received.

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