How long does it take to complete the verification process?

Last Updated: Feb 01, 2018 03:16PM HKT

Verification requests are processed from Monday to Friday during standard Hong Kong business hours.

For personal account verification, the process may take up to 5 business days to complete. However, please do take note that during unexpected high volumes of registration, it could take up to 10-14 business days.

For company account verification, it usually takes up to 14 days to complete. The process takes place after the proper documents have been submitted and the payment has been received.

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