What are the required documents for personal account verification?

Last Updated: Feb 02, 2018 02:56PM HKT
1) A clear and unexpired government-issued coloured photo ID that can be either one of the following:
 
  • International Passport (double page)
  • National ID Card (both sides)
  • Driver's License (both sides)
     
Make sure all the following information are on your ID card:
 
  • Full Name
  • Date of Birth
  • ID Number
  • Valid From Date
  • Valid To Date (if applicable)
     
2) A clear and coloured copy of proof of RESIDENTIAL ADDRESS that was issued within 3 months from the current date.

For ELECTRONIC STATEMENTS, please make sure to upload all pages of the document. Kindly be reminded that we do not accept screen captures of your address proof. Please take note that we only accept one of the following documents:
 
  • Bank Statement
  • Utility Bill for utilities consumed at your home address
  • Tax Return, Property Tax Bill
     
IMPORTANT NOTES:
 
  • Mobile bills, home internet and phone bills and, insurance bills are not accepted as a valid proof of address.
  • Please provide a notarised English translation of your address proof if the document is not in English/Chinese.
  • Scanned document must be in the format of: JPG, PNG, GIF or, PDF.

3) A coloured image of yourself holding the ID you have submitted in #1.

**IMPORTANT

 
  1. Documents should be in colour, clear and visible in their entirety;
  2. Kindly provide an English Translation of your Proof of Address/ID card if they are not in English/Chinese. Please provide a notarised English translation of your address proof if the document is not in English/Chinese.
  3. We do not accept screen captures of your proof of address. Please take note that  proof of residency documents must be a scanned image of a paper document or a pdf document.
     
To upload your documents, please log into ANXPRO.com, go to the ‘Verify’ page and upload the required documents to proceed with your account verification.
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