What happens if I lost my phone and can’t login my account as I have enabled 2FA?

Last Updated: Nov 14, 2017 02:28PM HKT
If your device is lost, please contact support to have your 2FA disabled. For security reasons, you are required to submit a selfie holding a piece of paper that lists the following:

1. Your registered email address on ANXPRO
2. Current date
3. ID / Passport number
4. The sentence "I wish to disable my 2FA"
[email protected]
http://assets2.desk.com/
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