How do I disable 2-Factor Authentication (2FA)/One-time-password (OTP)?

Last Updated: Oct 18, 2017 09:55AM HKT

To disable 2-Factor Authentication on your ANX account, please follow the below instructions.

Login to the ANX website with your registered email address, password and OTP.
 
  1. Select the 'Setting' tab.
  2. Select the 'Security' link
  3. Select your 'One-time Password'
  4. Click delete 2 times
  5. Enter your OTP again and click Confirm.

If your device is lost. You are required to provide your account information to verify. Please contact [email protected] for support.
[email protected]
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