How do I make a withdrawal?

Last Updated: Sep 22, 2015 04:36PM HKT

Use the account tab and submit a withdraw request by completing the online form. Your Bank accounts can be added via the Bank Info. screen. All named bank account must match the name of the registered user. Once the form has been submitted one of our team will promptly verify that your request complies with our Terms of Use and process the withdrawal. For security purposes, all withdrawals are processed manually.


Please note that withdrawal requests are processed Monday to Friday. Hong Kong bank transfers typically take 2-3 working days to receive depending on your bank and their own processing procedures. International bank wires can take 5-7 working days to receive, again depending on your bank and their own processing procedures.
[email protected]
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete